Frequently Asked Questions

Find answers to common questions about StarBot. Can't find what you're looking for? Contact our support team.

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All Questions

24 questions

Getting Started

6 questions

Payments & Billing

5 questions

Setup & Configuration

4 questions

Security & Privacy

3 questions

Community Features

6 questions

Getting Started6 questions

Payments & Billing5 questions

Setup & Configuration4 questions

Security & Privacy3 questions

Community Features6 questions

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Frequently Asked Questions

Browse by Category

All Questions

Getting Started

Payments & Billing

Setup & Configuration

Security & Privacy

Community Features

Getting Started6 questions

How do I invite StarBot to my Discord server?

What permissions does StarBot need?

How do I configure star packages for my server?

Can I customize the rewards members can purchase?

How do members earn stars besides purchasing them?

Is there a limit to how many stars someone can have?

Payments & Billing5 questions

What payment methods do you accept?

Are star purchases refundable?

How long does it take for stars to appear after purchase?

Can I gift stars to other users?

Do stars expire or have an expiration date?

Setup & Configuration4 questions

How do I create custom roles that members can purchase?

Can I set up private channels that cost stars to access?

How do I view my server's star economy statistics?

Can I import/export my server configuration?

Security & Privacy3 questions

Is my payment information secure?

What data does StarBot collect and store?

Can server owners see members' purchase history?

Community Features6 questions

How do I set up a leaderboard for top star holders?

Can I create star-based events or competitions?

How do I prevent abuse of the star system?

Can members trade stars with each other?

How do I handle disputes between members about stars?

Can I set up automatic star rewards for server milestones?

Still Need Help?